Build high-performing hybrid teams with limited resources. Implement hybrid culture using a simple, step-by-step guide and ready-to-use playbook.
The playbook fits into existing hybrid policies or as a standalone guide, helping teams and companies create clear and consistent expectations for hybrid work.
The hybrid work playbook addresses the top challenges impacting employee performance and work experience. The playbook provides best practices for protocols and workflows to:
Reduce barriers to working with diverse people/workstyle by getting everyone on the same page about how work gets done.
75% of companies have not established team norms or meeting norms, trained their managers in managing a distributed team, or adopted best practices for how they work across distances. (The 2024 Workplace Flexibility Trends Report, TechSmith)
Develop shared work habits to increase engagement and culture
41% want a change in engagement or culture in order to make their current employee a great place to work. (Gallup, 2023)
74% of managers say they don’t have the influence or resources to make change for employees. (Microsoft, 2022)
Reduce cost from low engagement that leads to turnover
Less engaged teams experience turnover rates that are 18% to 43% higher than highly engaged teams. (Gallup, 2023)
The cost of replace an employee can range from 0.5 to 2x the employee’s annual salary, and up to 4x for high performers. (Gallup, 2019)
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How it works?
Step 1: Start at 80% using a proven playbook framework — based on 4+ years of research and work on 50+ hybrid projects with the largest global companies.
Step 2: Use the playbook sections to facilitate discussions and decisions on 12 key hybrid topics for your team, function or company. (See 'What's Inside' below)
Step 3: Communicate and implement the new hybrid work playbook.
Step 4: Gather feedback and iterate the playbook if needed using instructions provided.
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Who is this for?
The Remote Work Playbook has been used by a range of stakeholders in all size organizations:
The playbook fits into existing hybrid policies or as a standalone guide, helping teams and companies create clear and consistent expectations for hybrid work.
Simple, step-by-step instructions:
How to customize the playbook to your business needs
Guide to receiving input from trusted leaders
Example implementation roadmap
Bonus: Tips for sustaining the playbook and hybrid culture
The playbook addresses 12 topics impacting employee performance:
Expectations for ‘where we work’
Setting core hours for ‘when we work’
Why we spend time in-person
‘How we communicate’ best practices
Virtual meeting essentials
Guide to providing essential resource links
Rituals for building connections and knowledge sharing
How to build supportive community
Managing in a hybrid environment
Work-life balance tips
Learning & development tips
IT/Security when working remotely
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Testimonials
Mattias Wernitz
Head of Cloud (APAC) @ STULZ
We liked the playbook and asked Chen & Sarah to tailor it for us.
Their personal guidance helped us to implement a system to stay connected as a team and have all relevant updates shared.
Mar 28, 2024
Flora Fu
Workplace Experience Manager @ Alibaba
Not groundbreaking, but very useful!
We used the sections in the playbook to engage and align our department heads around our local return to office policy.
Mar 20, 2024
Izzati Arrifin
Head of New Business (MENA) @ APCO
Pursuits of big complex opportunities require simple management or systems. Hence we've found the playbook useful as it helps us bridge inputs from our many markets into proposals.
Mar 5, 2024
Dexter Zhao
Design Systems Lead @ DBS (ex-Google)
The playbook was useful, while it didn't present a whole new paradigm or rewrite the rulebook, it was clear and to the point. It kept me focused on the keeping things simple to be impactful.
Mar 5, 2024
Evan Clearesta
Product Lead @ Cargobase
The Hybrid Work Playbook has been a massive help! I was able to launch the playbook immediately as the default parameters worked well for us as is.
Mar 1, 2024
Oliver G
CEO & Founder @ Stealth Startup
Thanks for the playbook guys! This really sped me up as I knew what I wanted but needed a something I could put it in.
Feb 20, 2024
Greg C
Regional CMO @ Global Insurance Firm
The playbook makes the information readily understandable and actionable for anyone picking it up. If you're looking for a no-nonsense guide that gets straight to the point, this playbook is a solid choice.
Feb 15, 2024
10x your team's hybrid work system — or your money back.
If after 3 months you haven't seen positive improvements to your team or company's hybrid work, we'll refund you in full. No questions asked.
'Our solutions replace the typical 40-pages of jargon with clear and concise strategies that are easier for leaders to implement and employees to adopt.'
About Kulcha:
We bring together 20+ years of strategic consulting experience, helping companies make a positive impact by improving their employees’ experience, engagement, and productivity. Our playbooks are based on work with 40+ companies, making hundreds of hours of work instantly accessible to you and your project teams. These plug-and-play solutions simplify implementation of hybrid work practices for immediate impact.
Our vision comes from the diversity of our experience. We have worked with executives, leaders in HR, real estate, and workplace experience, while also engaging with thousands of employees across sectors and organizational size. We empathize with how difficult change is when people are just trying to get their work done.
Our solutions replace the typical 40-pages of jargon with clear and concise strategies that are easier for leaders to implement and employees to adopt.
Playbook Creators:
Sarah Wong
Head of Product, Future of Work Strategist
San Francisco
Chen Tang
Managing Director, Work & Workplace Solutions
Singapore, Melbourne
Pricing & Additional Services
The playbook fits into existing global companies hybrid policies and/or be used if non are in place — allowing teams and companies to create clear and consistent expectations for hybrid work and culture.
Implement a high-performing hybrid system for your team(s) today by purchasing the Hybrid Work Playbook using the link below.
Additionally, we have help teams and companies implement the playbook in the US, UK/EMEA and APAC. Get in touch to discuss more.
